Please allow up to two business days(weekends and holidays are not included) for us to process and dispatch your order. Cancellation of orders must be made within 12 hours after you place your order.
SHIPPING FEES AND TIME OF DELIVERY
*** Free standard shipping on all orders above USD$50
|Country||Standard (USD)||Express (USD)|
|Malaysia||2 (2 – 3 business days)||–|
|Asia Pacific||5 (1 – 2 weeks)||10 (3 – 5 business days)|
|Australia||7 (3 – 4 weeks)||15 (5 – 7 business days)|
|Canada||–||15 (5 – 7 business days)|
|United Kingdom (UK)||7 (3 – 4 weeks)||15 (5 – 7 business days)|
|United States (US)||7 (3 – 4 weeks)||15 (5 – 7 business days)|
|The rest of the world||7 (3 – 4 weeks)||15 (5 – 7 business days)|
Note that delivery times commence from the date of dispatch. Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.
MISSING TRACKING INFORMATION
Please allow at least one business day after your order is shipped for the tracking information to appear online. If the tracking information does not update online, and the expected delivery date has passed, please contact us HERE so that we can assist you further.
ORDERS FAILED TO BE DELIVERED
The item(s) must be returned to us in perfect condition exactly as you received, with the Gung Jewellery box as it is also part of the product.